Triumph Media Privacy Information
In today's world, one of the most important things to a computer user is privacy. We at Triumph Media strive to protect your personal privacy as we protect our own. When our technicians access your computer, you can feel confident that they will repair your issue without accessing your personal information without your prior knowledge.
Triumph Media understands the importance of protecting personal privacy and is committed to protecting its customers' privacy. Triumph Media provides online ordering systems to make the customer's shopping experience more convenient. Triumph Media only uses the information from customers to correctly process orders and to improve our ability to understand our customer's needs. Triumph Media's privacy policy applies only to Triumph Media and not product suppliers outside of Triumph Media who are associated with the purchase transaction.
Description of Information Collected and Usage
Triumph Media stores the information that is provided by the customer when a customer makes a purchase from Triumph Media. Each product supplier customizes its own order forms, which the customer completes when ordering. Triumph Media only needs a name, email address, postal address, and credit card information to process orders; however, Triumph Media cannot control the information requested by each of the product suppliers. Except for credit card details, information supplied on the purchase order forms is passed through to the product vendor who requested the information on the order form.Triumph Media forwards a customer's name, address, and email address to the publishers of downloadable software and other products which that customer purchases. Therefore, the customer can automatically be registered and notified of product updates, upgrades, and special pricing offers on future products. When a customer places an order, Triumph Media may also collect information on a customer communicated the order to Triumph Media (email, phone order, fax, etc.). Triumph Media collects this information so that we have alternate ways of communicating with you should the information you provided be inadequate. Communication information can include: an internet address, language preference, browser type, currency type, whether a secure or insecure web page was utilized, return email address shown in your email messages, the return address on envelopes, the fax number on faxes, the phone number from which a customer called and any other information that might help us to contact a customer that might be included with payment.
Except for credit card details, all the information we collect is forwarded to the appropriate product supplier so that the customer can receive the desired product, receive support for the product, and any additional information that might be related to the customer's purchase.
Triumph Media also reserves the right to provide aggregate information about site usage and traffic patterns, stripped of any individual identification, to third parties for marketing research and to comply with various reporting requirements.
There are people outside of Triumph Media who are associated with the purchase transaction such as shipping, technical support, etc. Triumph Media has no direct control over their use of the information relayed to them to complete the purchase transaction and can make no assurances as to their use of a customer's personal information. Triumph Media will discontinue doing business with those who are associated with the purchase transaction if they abuse the information Triumph Media provides to them.
Information Collected for Internal Feedback
Triumph Media reserves the right to aggregate the data collected and use it for market research purposes in order to improve Triumph Media's customer service and products. This aggregated data will not include information that would personally identify a customer.Policies Regarding Third Parties
Triumph Media's current policy is to not sell, rent or trade personal information to others not associated with a purchase transaction; however, Triumph Media reserves the right to do so in the future. If Triumph Media does decide to do this, Triumph Media will email each customer and give each customer 30 days to inform us if he or she wishes for your information to remain private. At this time, Triumph Media is not planning to sell this information.Customers with concerns about disclosing personal information to parties other than vendors, from who they purchased goods, may send Triumph Media an email to sales@triumphmedia.com. In this email, customers should include a current email address and the words "never sell" in the subject field.
Triumph Media Privacy Policy Changes
If Triumph Media decides to change its privacy policy, Triumph Media will post these changes here. Please feel free to contact Triumph Media at webmaster@triumphmedia.com if you have further questions regarding our privacy practices.