›› Big Changes at Triumph Media!!!

The world is ever changing, and so is Triumph Media. In an effort to keep up with the changes that have taken place in the world of technology, we have taken a SIX month sebattical to bring the company up to date with the latest technolgies and add a few new services to our available list.

Now you will have full access though a contract system to services and support of hardware and software. Many of these services no longer require a visit to your site. Our state of the art remote technology allows our technicians to perform routine tasks and troubleshooting from our office location. As long as your internet connection is operation, we can log to your home or office machines, remove viril infections, update hardware drivers, remove unwanted software and keep your system running smooth.

We still offer Memphis area on-site services such as hardware installation and troubleshooting. But our remote technology has allowed us to decrese our contracted rates by over 30% for new clients.

›› When things go wrong...

As the Christmas season approaches, many families will purchase new computers for themselves or their family members. This can be a wonderful experience, especially with the recent release of Windows Version 7. But this can also be a very trying and frustrating experience as things do not always work properly "out of box". Will this new operating system be compatible with your current home network? What about the files on your old machine? How can you easily transfer those to the new machine? So many questions.

And when the things do go wrong, who are you going to turn to? If you are lucky, at least one member of your family is a GEEK or a NERD. They can quickly help you get your new system on the internet, up and running and those precious files transferred over. But if you are not that lucky, you have to depend on speaking with slow, long hold techincal support, which in many situations originiates outside this country. Or you can take your machine to a local / national technical support group. This can very quickly get pricey. You may find that the cost of gettting your computer running the way that you want will very quicky surpass the price you paid for your machine.

Thats where Triumph Media comes in. There are three types of support and training that are offered here.

1. Telephone support - Quick answers to easy questions.
2. Remote Support - We can log directly to your machine and make changes.
3. On-Site Support - We come to your location, home or office, and complete the required tasks to give you a pleasant technical experience.

 

Just say NO to expensive technical support.

Triumph Media has removed the high cost overhead from Techincal Support in the Memphis area. We do not have expensve, high tech transportation to reach you and are vehicles are not filled with the latest gadgets that are only used for our corporate clients. Those these are available, they are not required to service most computers. Our service is dedicated to the Home computer user and small business users. By removing this overhead, we are able to transfer the savings to you, the consumer.